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DML FAQ

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DML FAQ : General : Are TSBs provided free of charge even after the warranty is up?

Q:
Are TSBs provided free of charge even after the warranty is up?


Once the warranty is up, TSBs cost. They're not like recalls, which are critical, safety-related problems. The manufacturer is not required to inform owners of them.

A TSB is basically a communication from HQ to the dealers saying "we've had numerous reports of this particular problem - here are the symptoms and fixes." Service departments typically won't apply a TSB unless they've found it while diagnosing a problem and they can match up the symptoms.


Contributed by: Andy Levy
Last updated: Wed Oct 15 21:33:34 2003